Service Request and Inquiry
Start your service journey
Monday - Sunday: 6:00 - 18:00 (PST/PDT)
Manage your devices in one place. Conveniently request services.
Check It OutStart your service journey
Monday - Sunday: 6:00 - 18:00 (PST/PDT)
Manage your devices in one place. Conveniently request services.
Check It OutTrack service progress and details
One-click to inquire past service cases, or complete relevant information
Fully assess and repair your DJI products
DJI Care Service users get a replacement in a quicker way for a fee
*DJI Care Express can be requested only by eligible users.
Within replacement window, you could enjoy the convenient replacement service if certain conditions are met
One-Click Guide for Flyaway Service
Feel at ease with Lifetime maintenance
*For returns or refunds, please go to Orders page of DJI Store and start a request.
Check your device information and service history
Quick review of official DJI after-sales service terms
Check prices and service fees for common accessories
Search for the nearest ASCs
Connect with DJI enthusiasts to explore various product experiences
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